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Our Services - CarePages for Long Term Care
To learn more about how to bring CarePages to your organization, CONTACT US.
"We can get to know the families better through CarePages... I think it is important for them to know they can reach us anytime and that they are important to us as well as the resident."
- Debra H.
CarePages for Long Term Care is a web-based relationship management service designed to help long term care providers build, manage, and monitor relationships with families, staff, and referral sources. Families equate the quality of care their loved one receives with the quality of the communication they receive.
CarePages for Long-Term Care service is a web-based relationship management service designed specifically for Long-Term Care providers that helps:
- BUILD, MANAGE and MONITOR relationships between responsible parties, families, residents, staff and referral sources
- Create a PRO-ACTIVE communications culture
- Provide families peace of mind
As a result the CarePages service delivers providers many important benefits.
CarePages for Long-Term Care allows:
- Residents' primary contacts to exchange private messages with staff members
- Primary contacts to share updates and photos with friends and family members
- Friends and family members to be involved and send messages to the primary contact
- Staff members can track and manage communication through the Private Message Board with
primary contacts
- Management to gain real-time access to qualitative feedback and regular usage reporting
- Referral sources to access more information about your individual nursing homes through customized homepages
Increased/Better communication between:
- Increased referrals through:
• Differentiation from competitors • Improved marketing reach and targeting to friends and family - Reduced risk exposure through:
• Management of family expectations • Education - Increased staff efficiency:
- Improved Surveying through:
• Better targeting, better reach, higher response rates for less money • More flexibility • Results available on a real time basis
• Increased job satisfaction • Improved working relationships between associates and management • Reduction in number of daily interruptions from family
I think this service you have instituted is certainly highly commendable, and I wish to thank you for what you are doing. It will mean so much to me to receive these periodic updates and to be able to send a little greeting occasionally to let Auntie know she is not forgotten. Please accept my heartfelt thanks for CarePages and what you are doing to show you care.
Thank you, Thank you, Thank you!
- Clarence SHOME | CAREERS | ABOUT US | OUR CUSTOMERS | OUR SERVICES | OUR PARTNERS | BEST PRACTICES | CONTACT US | CUSTOMER LOG INCopyright 2000-06, TLContact, Inc. All right reserved.
• Provider staff and families • Provider staff and management • Family, Friends and Residents • Referral Sources